Airbyte + Neon + Python + Vercel

Customer Leaving Risk Dashboard

A simple cloud dashboard that shows which customers may leave, why they may leave, and how much monthly revenue is at risk.

1Public customer file
2Airbyte loads the data
3Neon stores the data
4Python predicts leaving risk
5Vercel shows the dashboard
6Chatbot answers questions

Main Numbers

Click any number card to see what it means.

Customers Most Likely to Leave

CustomerChance of LeavingRisk LevelMonthly BillContract TypeMonths as Customer
5178-LMXOP86%High$95Month-to-month1
7216-EWTRS86%High$101Month-to-month1
5567-WSELE85%High$95Month-to-month3
7024-OHCCK85%High$94Month-to-month2
9300-AGZNL84%High$94Month-to-month1
8098-LLAZX84%High$95Month-to-month4
1374-DMZUI84%High$94Month-to-month4
9497-QCMMS84%High$94Month-to-month1
4424-TKOPW84%High$94Month-to-month2
2720-WGKHP84%High$94Month-to-month2

Big Reasons Customers May Leave

Longer bars mean stronger reasons. Click a bar to see what it means.

Raises chance of leavingLowers chance of leaving

What These Dashboard Fields Mean

This section explains the table and card names in plain language.

Main number cards

CustomersHow many customer records are in the clean data.

Customers who really leftThe percent of customers who actually stopped service in the data.

Average chance of leavingThe model's average predicted chance that customers may leave.

Likely to leaveCustomers whose predicted chance of leaving is 70% or higher.

Monthly bill at riskMonthly money connected to customers who are likely to leave.

Model scoresSimple checks that show how well the prediction model worked.

Customers likely to leave table

CustomerThe customer's unique ID.

Chance of LeavingThe model's estimated chance that this customer may leave.

Risk LevelA simple label: Low, Medium, or High.

Monthly BillHow much the customer pays each month.

Contract TypeThe customer's plan, such as monthly or yearly.

Months as CustomerHow long the customer has stayed with the company.

Reasons customers may leave chart

ReasonA customer detail used by the model, such as contract type or service.

StrengthLonger bars mean the reason matters more to the model.

DirectionRed raises the chance of leaving. Green lowers it.

Ask the Data Chatbot

Hi, I am the data chatbot. Ask me which customers may leave, why they may leave, or what the main numbers mean.

Refresh Source Data

Optional: refresh the source data from Airbyte.